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Onagh Hopke

Onagh Hopke - IT Director | Program Manager | Consultant | Experience in Global Initiatives | Data Protection | Information Technology


DIRECTOR IT | PROGRAM MANAGER IT | CONSULTANT Senior Program Manager with experience managing & leading Information Technology, Network Engineering, Operations and Business Systems Programs and Project Management Teams. Broad background in Business Process Modeling for Enterprise Level Programs which focus on Network & Application Integration with Business Workflow, for Operations, Network Engineering, and Technology Driven Business Projects. Resourceful business facing problem-solver always searching for technical or financial gains that can be leveraged across broad competencies while managing to risk mitigation & cost containment expectations. Excellent cross functional Project facilitator that is able to effectively collaborate with executives, unit leaders, & both technical & non-technical teams. o Program/Project Management o Business Process Management o Operational Excellence o Business Driven IT Solutions CAREER HIGHLIGHTS Program & Project Management: Market Level Program Management & Analysis for the Network Deployment Los Angeles 2010 Market Launch. Business Driven IT Solutions: Lead Initiative to launch the Enterprise Security & Surveillance HMI & BPM Solutions SharePoint Portal increasing communication and creating the framework for managing multiple projects simultaneously with higher overall efficiency and operational excellence. Vendor & Process Management: Project Manager Team Lead for the successful delivery of the Global HR Document Imaging System Storage Upgrade (VisiFlow, EMC Centera), Data/Image Migration, Stepped Software upgrade, BPM Reengineering & Change Management. Read the story in my LinkedIn profile to see how I have become one of the most successful Technology Program/Project Managers in the Los Angeles Area.

Onagh Hopke's Background

Onagh Hopke's Experience

Sr Project Manager | Team Lead at Amgen

August 2012 - February 2013

Information Protection Program PMO o Project Management (PMO) Process Champion for Information Protection Portfolio Management of policies, processes equipment, data, human resources, and external IT Vendors for overall effectiveness. o Financial Controls Project Manager for Global Project Management Initiatives. o Provide expertise to the IT Team, PMO Director and Service Leads in the form of vendor tracking, pricing models, vendor purchase contracts for hardware, software and services. o Ensure that purchases are in line with Amgen procurement policies. o Oversee the monthly Project Reporting activities of Program Cost and Forecast/Budgeting using SAP, Clarity (ePPM), and Excel Pivot Tables. o Anticipate, evaluate and resolve multiple, simultaneous project issues, risks, delays and problems by utilizing project management and business expertise using Clarity ePMO (ePPM), Sharepoint, Documentum, PowerPoint, Excel Pivot Tables and Project Status Dashboards. Information Protection Program: Amgen Cloud Computing Strategy & Implementation o Project Manager for the Amgen Cloud Computing Strategy & Implementation, an Information Protection Initiative which identifies virtual facilities, segmentation an protection of technology layers for heightened security posture. o Analyze private & public cloud environments and asses implications of full stack segmentation on applications within the environment. Information Protection Program: IS Travel Security o Project Manager for the Amgen IS Travel Security, a Global Travel Data Management Service that protects intellectual property and data. o Design, Analysis and integration of an industrialized, scalable, global service which integrates Service Request Capabilities to multiple Cross Functional End User Services Groups. o Define & implement hardened system configuration standards for wireless and other computing devices during Corporate Global Travel

PM | Program Manager | Consultant at Experis

September 2011 - February 2013

Project Management (PMO) Process Champion. Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing and managing schedules to ensure the timely completion of project within budget and timeline. Manage multiple Information Systems Functional Areas (Workstreams). Manage the successful creation, modification, expansion and transition of complex information systems, related processes and programs on all projects. Anticipate, evaluate and resolve multiple, simultaneous organizational project issues, risks, delays and problems by utilizing project management and business expertise. Promote and develop communication and coordination between/among project team members and management. If you would like to network with an experienced Program Manager, please connect with me! Keywords: Business Solutions, Budget/Cost Control, Business Process & Management, Delivery Plans, Schedules, Resource Management, Vendor Management, System Implementation Plans, Production Support Plans, Enterprise SLA, Application analysis, Enterprise RCA, Systems Administration & Support, Application & Systems Conversion, Information Technology, Network Operations, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint, SAP, eFinity, Clarity.

Sr Project Manager | Team Lead at Amgen

January 2012 - August 2012

EISTS Infrastructure Stabilization Program: Reverse Transition & End User Services PMO o Project Management (PMO) Process Champion for Infrastructure Portfolio Management of policies, processes equipment, data, human resources, and external IT Vendors for overall effectiveness. o Financial Controls Project Manager (EISTS) for Application Hosting, Cross Functional and End User Services, including Global Equipment Asset Transition. o Provide specialized procurement expertise to the IT Team, PMO Director and Service Leads in the form of vendor tracking, pricing models, IT equipment standards, vendor purchase contracts for hardware, software and services. o Ensure that purchases are in line with Amgen procurement policies, vendor standards/approved vendors and ensures minimization of risk in dealing with vendors. o Oversee the monthly Project Reporting activities of Program Cost and Forecast/Budgeting using SAP, Clarity (ePPM), Sharepoint, Excel Pivot Tables, and PowerPoint Status Dashboards. o Manage multiple Information Systems Work-streams, including the creation, modification, expansion and transition of Global Vendor Data Privacy Compliance Technology Process & Workflow to the Corporate Data Privacy Office and Global Strategic Services. o Anticipate, evaluate and resolve multiple, simultaneous organizational project issues, risks, delays and problems.

Project Manager at Amgen

September 2011 - December 2011

EISTS Infrastructure Stabilization Program: Reverse Transition PMO & Work Stream Project Manager o Project Manager for the Reverse Transition of Demand-Change-Delivery Work-stream. o Anticipate, evaluate and resolve multiple, simultaneous project issues, risks, delays and problems by utilizing project management and business expertise using Clarity ePMO (ePPM), Sharepoint, Documentum, PowerPoint, and Excel Pivot Tables.

Program Manager | Consultant at OH Consulting

February 2009 - August 2011

Administrator of ShirleyBrass.com social media presence including monitoring and processing applications for group membership where required. Develop social media strategies and Marketing Plan for ShirleyBrass.com and recommend courses of action on social media issues. Monitor and advise on the real estate industry and related social media activity. Measure the effectiveness of ShirleyBrass.com social media efforts including usage tracking, links to ShirleyBrass.com channels from blogs and social networking sites, re-tweets and discussions. Track Cost per Laad, Cost per Sale and provide input on Marketing efforts Coordinate promotion of ShirleyBrass.com social media channels/sites/ presence using internal and external ShirleyBrass.com communication vehicles. Keep current with all social media trends and integrate any new platforms or technologies as they become available. Research and propose new online opportunities. If you would like to network with an experienced Social Media Leader then connect with me! Keywords: Business Solutions, Budget/Cost Control, Business Process & Management, Delivery Plans, Schedules, Resource Management, Vendor Management, System Implementation Plans, Production Support Plans, Enterprise SLA, Application analysis, Enterprise RCA, Systems Administration & Support, Application & Systems Conversion, Information Technology, Network Operations, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint, SAP, eFinity, Clarity.

Program Manager | Consultant at Clearwire

February 2010 - February 2011

Clearwire Corporation (stylized as clearw?re) is a wireless internet service provider (WISP) serving markets in the United States, Ireland, Belgium, Spain, Denmark (with Danske Telecom), and Mexico (via MVSNet). Clearwire was founded by cellular phone pioneer Craig McCaw in October 2003 and headquartered in Kirkland, Washington. Clearwire uses wireless technology, transmitted from cell sites over licensed spectrum of 2.5-2.6 GHz in the U.S. and 3.5 GHz in Europe. Program Analyst for the Network Deployment of the Los Angeles Market (1300 sites) at Clearwire. oProject Schedule forecast to actual for site civil, construction, MW installation/alignment, and network communications equipment installation. oImplemented Market Level PMO Reports oCross Functional Team Lead for Site Integration with Operations, RF Engineering, Backhaul & Network Operations teams oCommunicate project status reports to the Executive Leadership Team & Project Stakeholders oIf you are looking to network with an experienced IT/Telecom Program Manager, then connect with me. Keywords:Business Solutions, IRR ROI. Budget/Cost Control, Business Process & Management, Workflow Process & Management, Delivery Plans, Schedules, Resource Management, Implementation Plans, Production Support Plans, Network Deployment, Customer Care, Black and Veech, Light Squared, Sprint, Nextel, AT&T, Verizon, Metro PCS, Mobilitie, American Tower Company (ATC) , Tower Co, Global Tower Partners (GTP), Site Conversion, Sharepoint Portal, Clearvision, ePMO, Network Operations, Engineering, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint, SAP, eFinity, Clarity.

Program Manager | Consultant at Clearwire

June 2009 - January 2011

Clearwire Corporation (stylized as clearw?re) is a wireless internet service provider (WISP) serving markets in the United States, Ireland, Belgium, Spain, Denmark (with Danske Telecom), and Mexico (via MVSNet). Clearwire was founded by cellular phone pioneer Craig McCaw in October 2003 and headquartered in Kirkland, Washington. Clearwire uses wireless technology, dubbed pre-WiMax, transmitted from cell sites over licensed spectrum of 2.5-2.6 GHz in the U.S. and 3.5 GHz in Europe. Project Manager for Specialty Care Subscriber LMR Conversion from Expedience to WiMAX at Clearwire. oProject Schedule, Resource Management, Risk Management, and Project Control. o3600 sites converted over 20 Markets Nationwide. oIf you are looking to network with an experienced IT/Telecom Program Manager, then connect with me. Keywords: Business Solutions, IRR ROI. Budget/Cost Control, Business Process & Management, Workflow Process & Management, Delivery Plans, Schedules, Resource Management, Implementation Plans, Production Support Plans, Network Deployment, Customer Care, Site Conversion, Sharepoint Portal, Clearvision, ePMO, Black and Veech, Light Squared, Sprint, Nextel, AT&T, Verizon, Metro PCS, Mobilitie, American Tower Company (ATC) , Tower Co, Global Tower Partners (GTP), Crown Castle, T Mobile, Network Operations, Engineering, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint, SAP, B/OSS, Clarity.

IT Director | Program Manager | Consultant at OH! Consulting LLC

January 2004 - June 2009

In the role of Technology Program and/or Project Manager for multiple clients within the Hospitality & Gaming, and Real Estate industries, used Business Process Modeling (BPM), Universal Modeling Language (UML), to manage complex enterprise level programs, including PMBOK Methodologies, Business Process Management (BPM) optimization, Social Media Infrastructure and Communications. Program Management of Business Systems and Applications focused on Food & Beverage, Retail, Security & Surveillance, Casino and Miscellaneous Back of House critical infrastructure. Coordination of multiple related projects directed toward strategic business and other organizational objectives including Business Process Management. If you would like to network with an experienced Program Manager, please connect with me! Keywords: Business Solutions, Budget/Cost Control, Business Process & Management, Delivery Plans, Schedules, Resource Management, Vendor Management, System Implementation Plans, Production Support Plans, Enterprise SLA, Application analysis, Enterprise RCA, Systems Administration & Support, Application & Systems Conversion, Information Technology, Network Operations, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint, SAP, eFinity, Clarity.

IT Director | Program Manager | Consultant at Hartzell Industrial Services

October 2004 - April 2009

Hartzell Industrial Services Company (HISC) delivers Technical Services, Project Support, Custom Software Development & Rollout to ensure the safety, equipment availability and operational excellence that our customers require. HISC provides support on a broad spectrum of industry-leading Drive and Control equipment, advanced technologies and customized services for engineering, deploying and managing mission-critical systems in the Maritime/Transportation, Pharmaceutical and Food & Beverage industries. Manage Project Teams in Business and Technology Divisions within the Maritime/Transportation, Pharmaceutical and Food & Beverage industries. Project Budget, Operating Costs, Vendor Management, Customer Support, Project Documentation. Onsite needs assessment interviews Functional evaluations of Commercial-Off-The-Shelf (COTS) software. Enterprise Infrastructure analysis of the HW/SW Environment for Production, Development and Test Environments. Deliver Infrastructure Deployment plan, including Change Management. Business Process Modeling (BPM), re-engineered and optimized Business Workflow If you would like to network with an experienced Program Manager, please connect with me! Keywords: Business Solutions, Budget/Cost Control, Business Process & Management, Delivery Plans, Schedules, Resource Management, Vendor Management, System Implementation Plans, Production Support Plans, Enterprise SLA, Application analysis, Enterprise RCA, Systems Administration & Support, Application & Systems Conversion, Information Technology, Network Operations, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint, SAP, eFinity, Clarity.

Senior Project Manager (Sr. PM) at MGM MIRAGE

January 2007 - April 2008

MGM MIRAGE (NYSE: MGM) is one of the world's leading global hospitality companies, operating a peerless portfolio of destination resort brands, including Bellagio, MGM Grand, Mandalay Bay and The Mirage. Led multiple high profile technology initiatives for the Security & Surveillance business vertical including: o Security & Surveillance Business Systems Management Solutions SharePoint Portal Project o MGM Detroit Access Control Integration & Workflow Re-Engineering with HRIS Systems o City Center Security Access Control Integration & Digital Surveillance Programs o Enterprise DVR Upgrade Project Technology Lead in working the Security & Surveillance business area on managing the following key vendors: iView, CoVi Technology, North American Video, Honeywell FAST, DVTEL System implementation, Pelco. o If you are looking to network with a seasoned IT Professional in the Gaming & Hospitality Industry, then connect with me. Keywords: Business Solutions, Business Case, NPV, IRR ROI. Budget/Cost Control, Business Process & Management, Workflow Process & Management, Delivery Plans, Schedules, Resource Management, Vendor Management, System Implementation Plans, Production Support Plans, Enterprise SLA, Application analysis, Enterprise RCA, Systems Administration & Support, Application & Systems Conversion, Sharepoint Portal, Clarity, PMO, Information Technology, Network Operations, Network Engineering, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint., Incident Management Software, License Plate Recognition Software & Hardware, Network Digital Video Recording

Project Manager | Consultant at Bank of the West

May 2005 - June 2006

Bank of the West, with $67 billion in assets as of December 31, 2008, is a full-service commercial bank serving customers in Arizona, California, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Utah, Washington, Wisconsin, and Wyoming through a network of more than 700 retail and commercial locations. A subsidiary of holding company BancWest Corporation, Bank of the West is the third-largest commercial bank based in the western United States. Currently wholly owned by French universal bank BNP Paribas (BNPP), Bank of the West traces its origins back to California and 1874. Bank of the West HR Document Imaging system storage upgrade (SAN), Image Migration & BPM Re-engineering Project Manager o Managed multiple clients across broad industries, successfully implemented Bank of the West Global HR Document Imaging System Storage Upgrade (VisiFlow, EMC Centera), Image Migration, Software upgrade and BPM Reengineering for HR Systems & Finance. o Served as client manager to implement client-server billing and customer care solutions. o Managed 10 to 15 technical resources as well as authored Statement of Work. o If you are looking to network with a seasoned IT Professional with extensive experience in data migration and system upgrades, then connect with me. Keywords: Business Solutions, Business Case, NPV, IRR ROI. Budget/Cost Control, Business Process & Management, Workflow Process & Management, Delivery Plans, Schedules, Resource Management, Implementation Plans, Production Support Plans, UML, Enterprise SLA, Enterprise RCA, Systems Administration & Support, Network Operations, Engineering, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint.

Senior Project Manager | Programmer at Lisi Aerospace

March 2001 - January 2004

LISI AEROSPACE ranks third in the world, and is particularly favored by AIRBUS and European engine manufacturers. In the US, LISI AEROSPACE has been active in structural fasteners, and is currently consolidating its position with BOEING. LISI AEROSPACE chief clients include AIRBUS, BOEING, EMBRAER, BOMBARDIER, DASSAULT, GEAE, PRATT & WHITNEY, ROLLS ROYCE, SAFRAN, EUROCOPTER and all worldwide equipment manufacturers in the aeronautics sector. We are also proud of counting FERRARI, RENAULT SPORT, BMW, TOYOTA RACING DIVISION and other racing teams and equipment manufacturers such as PANKL among our partners. Quality Assurance Certificate of Conformance- A CCIP Capital Project Project Manager and Senior Programmer Configured and/or Designed & Implemented Enterprise CCIP Project which impacted IT Infrastructure & Applications with results of $1.2 mm annual savings in operating expenses. o Lead the QA BPM & Worflow Engineering and Change Management Initiatives. o Implemented Corporate Training for all Senior Management and Employees, increasing productivity, reducing Help Desk calls, and reducing Production o Support man hours by 35% - for an overall cost savings of $25,000 quarterly o If you are looking to network with an experienced IT Professional then connect with me. Keywords: Business Solutions, Business Case, NPV, IRR ROI. Budget/Cost Control, Business Process & Management, Workflow Process & Management, Delivery Plans, Schedules, Resource Management, Vendor Management, System Implementation Plans, Production Support Plans, Enterprise SLA, Application analysis, Enterprise RCA, Systems Administration & Support, Application & Systems Conversion, Information Technology, Network Operations, Network Engineering, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint

Senior Project Manager | Data Warehouse at iSuppli

February 2000 - March 2001

Project Leader and Corporate Interface for internal developers and Consultants. JDE analysis, coordination and development of critical systems interfaces. oAuthored requirements definition, functional specifications, process flows, implementation plans, and verification testing scripts for database applications, Sales Compensation and reporting solutions using MS Project, MS Visio and Excel. oDeveloped and implemented a Corporate Data Mart improving efficiency within Planning, E-Commerce and Operations. oDeveloped and implemented Solution Design Protocol, Technical Documentation Protocol and Technical Documentation Library for all Enterprise Software. oPackaged unattended remote installation of One World interface to capture Customer and Supplier Data for routing to network data pipeline. oDeveloped and deployed several E-Commerce Web based solutions. oDeployment preparation and implementation of Suppli.net Release 2. o If you are looking to network with an experienced IT Data Warehousing, Analysis, and Implementation Professional then connect with me. Keywords: Business Solutions, Business Case, NPV, IRR ROI. Budget/Cost Control, Business Process & Management, Workflow Process & Management, Delivery Plans, Schedules, Resource Management, Vendor Management, System Implementation Plans, Production Support Plans, Enterprise SLA, Application analysis, Enterprise RCA, Systems Administration & Support, Application & Systems Conversion, Information Technology, Network Operations, Network Engineering, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint

Business Systems Analyst (BSA) at Nestle USA

March 1998 - January 2000

Nestle S.A. (French pronunciation: [n?s'le]) is the largest consumer packaged goods company in the world,[2] founded and headquartered in Vevey, Switzerland. Nestle originated in a 1905 merger of the Anglo-Swiss Milk Company, which was established in 1866 by brothers George Page and Charles Page, and the Farine Lactee Henri Nestle Company, which was founded in 1866 by Henri Nestle. The company grew significantly during the First World War and following the Second World War, eventually expanding its offerings beyond its early condensed milk and infant formula products. Today, the company operates in 86 countries around the world and employs nearly 283,000 people. Provide trending data for product categories, segment penetration and performance measurement. Provide view of brand performance from market to Nation. Design Web Enabled Business Support (Sharepoint Portal): Overall Cost Savings to company: 8,000 yearly, 15,000 Quarterly. Complete process flow design of data from internal systems to external rendering systems. Complete QA testing for Intranet developing, load balancing, download time and content consistency. Complete and maintain Technical Documentation on all development. Keywords: Business Solutions, Business Case, NPV, IRR ROI. Budget/Cost Control, Business Process & Management, Workflow Process & Management, Delivery Plans, Schedules, Resource Management, Vendor Management, System Implementation Plans, Production Support Plans, Enterprise SLA, Application analysis, Enterprise RCA, Systems Administration & Support, Application & Systems Conversion, Social Media, Communications

Business Systems Analyst (BSA) at Health Net

June 1996 - March 1998

Functioned as Lead Business Systems Analyst for several strategic projects including: o Seniority Plus Sales & Marketing Lead Generation Program & media campaign tracking for Direct mail, Newspaper/print, Radio/Television. o Seniority Plus Medicare Product Community Based Marketing Program (HIPPA) o Seniority Plus Sales & Marketing Lead Generation Program o Utilized existing processes/procedures for Executive PMO Program/Project reporting o If you are looking to network with an experienced IT Professional in the Heath Care Industry (Payor), then connect with me. Keywords: Total Cost of Ownership (TCO), Return on Investment (ROI), Business and Systems Analyst (BSA), Project Leadership, Requirements Gathering & Analysis, Business/Functional Requirements Documentation, Current/To-Be Process Analysis, Business Process Improvement (BPI), Business Process Management (BPM), Use Cases, Data Management & Reporting, Information Messaging, Customized Application Development, MS Office/Visio/Project

Project Manager (PM) at Nextel

January 1994 - June 1996

Nextel Communications, commonly styled NEXTEL, (formerly traded on the NASDAQ: NXTL), now a part of the Sprint Nextel Corporation, was a United States telecommunications firm operating a nationwide push to talk mobile communications system. Unlike other mobile networks, the Nextel network operated in the Specialized Mobile Radio band using iDEN technology from Motorola. Nextel was one of the first providers in the United States to offer a national digital cellular coverage footprint. o Manage Site Development, Construction & Engineering Contracts & Purchasing for Los Angeles, San Diego and Las Vegas Project field offices including vendor relations and contract maintenance. o Delegate Project Task level items concurrent with Production Workflow activities. o Deploy Oracle Financials Purchasing for Southern California Engineering Division. o Manage and deliver Cell Site inventory within project timelines and budget. o Oracle Financials User Support & Corporate Trainer for South West Region. o If you are looking to network with an experienced IT/Telecom Professional, then connect with me. Keywords: Business Solutions, IRR ROI. Budget/Cost Control, Business Process & Management, Workflow Process & Management, Delivery Plans, Schedules, Resource Management, Implementation Plans, Production Support Plans, Network Deployment, Customer Care, Black and Veech, Light Squared, Sprint, Nextel, AT&T, Verizon, Metro PCS, Mobilitie, American Tower Company (ATC) , Tower Co, Global Tower Partners (GTP), Site Conversion, Sharepoint Portal, Clearvision, ePMO, Network Operations, Engineering, Configuration Management, Change Management, Training. Project Management, Microsoft Project, Excel, Visio, PowerPoint.

Onagh Hopke's Education

Ashwood University

2004 – 2010

MBA


Ashwood University

1987 – 1991

Bachelor of Science (BS)

Concentration: Computer Information Systems


MILTARY SERVICE

1987 – 1991

E4 Sergeant

Concentration: United States Air Force


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